FaceCam

Support

We're here to help! Whether you have a question about the face overlay, your camera, the bubble settings, or recording with FaceCam, you can reach out directly to us.

1. Contact Us

For all support inquiries, please email us at:

higracehuang@gmail.com

2. What to Include

To help us respond quickly, please include:

  • The version of FaceCam you're using
  • Your Mac model and macOS version
  • A description of the issue or question
  • Whether it involves the camera overlay, bubble position, shape, zoom, or mirror settings, or the screen recording app you use with FaceCam
  • (Optional) Screenshots if they help explain the problem

3. Response Time

We typically respond within 1–2 business days. If your request is urgent, please mention "Urgent" in your subject line so we can prioritize it.

4. Feedback Welcome!

FaceCam was built to make videos feel personal — your face, your reactions, right there with your content. If you have ideas for improvements, new features, or just want to say hi — we'd love to hear from you!

Thank you for using FaceCam!